Throughout her 33-year career as one-third owner of Jack’s Men’s Wear at 3414 Dorr St. in Toledo, Vivian Butts has become nationally renowned for her exceptional customer service and friendly attitude. As an 80-year-old retired City of Toledo employee, Vivian has had a great impact on her community by providing independent shopping experiences to all generations of customers. Her passion for service and commitment to her work is widely acclaimed, with years spent as a Police Aide, in Engineering and Construction Department, at the Collins Park Water Treatment Center, and lastly as a water meter reader.

Vivian Butts at Jack’s Men’s Wear, located at 3414 Dorr St. in Toledo, is commended for her exceptional customer service and friendly attitude. She has a great eye for what suits each individual, demonstrated by the moment she saw a customer searching through racks of suits and immediately stated, “Oh no. That color isn’t right for you. Try this on!” – and, as expected, she was right. Her attention to detail and knowledge of the products she sells make her an invaluable asset to the store. Customers leave feeling confident and satisfied with their purchases, knowing they received personalized attention from a true professional.

At the ripe age of 80, Vivian is still going strong and remains one of the three owners of Jack’s Men’s Wear. She has been at the shop for 33 years, watching generations of customers come in and out. After her friends Tony and Don became part owners on January 1st this year, Vivian was proud to be able to offer the community an independent store that welcomes everyone, regardless of their age, gender, or style preferences. Vivian believes that personal attention and exceptional customer service are the keys to success in the retail industry, and she and her team strive to provide both every day. With a wide selection of high-quality clothing and accessories at reasonable prices, Jack’s Men’s Wear is the go-to destination for anyone looking for stylish and comfortable outfits for any occasion.

Vivian is also a retired City of Toledo employee since 2000, having worked across various divisions of the city. She began her career as a Police Aide, which she considers to be her favorite job, and was fortunate enough to retire from this same position. Vivian’s impressive work history also includes time spent in the Engineering and Construction Department, the Collins Park Water Treatment Center, and as a water meter reader. Her commitment to her work and passion for service are truly exemplary.

While she is now retired, Vivian continues to support the community through her work at the shop. She takes great pride in helping customers look and feel their best for special occasions. Her dedication to making others feel good is truly inspiring, and it is no wonder that she has made so many smiles over the years!

Vivian Butts’ dedication to service shines through both in her work history as a City of Toledo employee and currently at Jack’s Men’s Wear. Her care for people is evident in how she uses her expertise to guide customers toward the suits that will fit them best. Vivian demonstrates that loyalty is still alive, even after 33 years of running the menswear shop with two close friends. She has earned her place as an integral part of the local business community, and we are proud to recognize the incredible person that Vivian Butts is.